Google review automation
Texts every customer for a review and drafts replies to whatever comes in.
What it's worth
Lifts conversion, sitewide
Who it's for
Any trade relying on Google to be found. More recent reviews mean more trust and a better ranking.
DIY: how to set this up yourself
A high-level path to a basic version you can build in Claude on your own.
- Set the trigger point for asking, usually job complete or invoice paid.
- Ask Claude to draft a short, easy request message with a direct link to leave a review.
- Draft a small library of reply templates for 5-star, 3-star and 1-star reviews.
- Set the request to go out automatically after the trigger.
- Check in weekly and reply to anything new, using the drafts as a starting point.
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